FREQUENTLY ASKED QUESTIONS

WHAT ARE YOUR PAYMENT OPTIONS?

You can pay through all major credit cards using Stripe, your PayPal account or using Bitcoin.

MY ORDER HAS BEEN DELIVERED, BUT THERE ARE MISSING ITEMS, WHAT SHOULD I DO?

Your delivery may come in several packages, this is because we ship out items to you as soon as possible. On certain occasions, we do not wait on items that are arriving to our warehouse, therefore we ship whatever we can to you first so you can receive them quicker!

DO I HAVE TO PAY FOR DELIVERY?

Not a single cent! It’s on us! We provide FREE Worldwide Shipping!

CAN I CANCEL MY ORDERS?

Unfortunately not, once your order is made, it is processed and shipped out almost immediately. Therefore, cancellation is not allowed.

I HAVE RECEIVED A WRONG ITEM/ MY ITEM IS DAMAGED, CAN I RETURN IT?

Definitely, you are entitled to a full refund if you have received a wrong item or if it is damaged.

IT HAS BEEN 20 DAYS AND I HAVE NOT RECEIVED MY ORDER, WHAT SHOULD I DO?

In the event of delays, please contact us at [email protected], we will be on hand to assist you. Customer Care is our upmost priority, you can be assured that we take all delays seriously and will look to resolve any issues with urgency in mind.

HOW LONG DO I HAVE TO WAIT FOR MY ORDER?

Delivery typically takes 7-20 days.