refund policy

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We want you to fall in love with your purchase

and we strive to deliver the best quality products possible. If for some reason, you are not completely satisfied with your purchase, you may return it for REFUND within 30 days of receiving your order.

  • All returned items must be in new and unused condition and still have their original packaging attached to them.
  • The customer is responsible for return postage costs.
  • Shipping fees (if applicable) are non-refundable.

Please send us an email at [email protected] to begin the refund process.

 

To return an item please follow the steps below

  1. Include a copy of the packing slip or confirmation email from your order.
  2. Mail your return to:
    Wooddeers
    A503
    19 Boulevard Honoré de Balzac
    69100 Villeurbanne, France
  3. Once your return is received, we will issue your refund.